Preface
What This Book Is About
This book is about JIRA, the popular
issue tracker from Atlassian. An issue tracker lets
people collaborate more effectively when there are things to be done. It
also replaces copies of spreadsheets in email. You can use an issue
tracker for everything from tracking bugs in software to customer support
requests, and beyond. I
like to say that JIRA is a big To Do
list for
teams.
The book is intended for readers who administer a JIRA instance or design how JIRA is used locally. It assumes a basic familiarity with what JIRA can do and provides more information about how JIRA is intended to be used.
Each chapter should help clarify some confusing aspect of JIRA
administration. The chapters are only loosely connected to each other,
with the intention that they can be read in any order. Most new administrators start with the chapters about schemes and workflows. Chapter 1
and Chapter 2 are warm-up
chapters that
deal with two specific aspects of JIRA administration. Chapter 3
through Chapter 5 covers more system-wide aspects such as schemes, workflows and making sure your changes don’t affect other people unexpectedly.
Chapter 7
through Chapter 11
covers upgrades, migrations and then finally some common frustrations with JIRA.
The intention of this book is to supplement but not repeat the extensive JIRA documentation, freely available at http://confluence.atlassian.com/display/JIRA/JIRA+Documentation.
In selecting the different topics to cover in this book, I ...
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