About the Authors
Joezer Cookey - Gam holds a Bachelor of Technology degree in Electrical Engineering (Electronics Major)
from the Rivers State University of Science and Technology in Nigeria. He is a Microsoft Certified
Systems Engineer with focus on messaging. He began his IT career as a Network Engineer and Exchange
administrator supporting medium to large Enterprise networks. In this role he provided solutions for
LinkServe Limited, a leading Internet service provider in Nigeria. He joined Microsoft in 2001 and
currently is a Support Escalation Engineer supporting enterprise Exchange customers.
Brendan Keane is currently an information security principal specializing in Microsoft technologies.
Brendan began his tenure with Exchange 5.5 and has enjoyed working more with each new release.
Jeffrey Rosen has a Masters of Business Administration from Case Western Reserve Weatherhead School
of Management specializing in Information Systems. He is a Microsoft Certified Architect, an MCSE
specializing in messaging and security, and a CISSP. He began his career working with Microsoft Mail
and Novell Netware. Since then, Jeffrey has been working for Microsoft Consulting Services for nine
years, working on large and complex Exchange deployments.
Jonathan Runyon has worked in the IT Industry for more than 17 years. He joined Microsoft in 2001 and
has worked exclusively on Exchange Server support ever since. Jonathan recently contributed to the
development of ...