
Chapter 14: Troubleshooting Exchange Issues
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Troubleshooting the Client Access Server
Role Functions
Now you are going to look at the following key cmdlets that can be used to troubleshoot the Client
Access Server (CAS) role.
Test-OutlookWebServices
Test-ActiveSyncConnectivity
Test-OwaConnectivity
Test-WebServicesConnectivity
Test - OutlookWebServices
The Test-OutlookWebServices cmdlet runs a series of tests against the Autodiscover service on a
server that has the Client Access Server role installed. The Autodiscover service is extremely important
to organizations; Autodiscover is responsible for the Availability server, Outlook Anywhere, Offline
Address Book publishing, free busy, and Unified Messaging retrieval. During initial deployments of
Exchange Server 2007, the Autodiscover service was one of the most widely misconfigured components
and it remains so to this day. The value this script provides is to allow the Exchange administrator to
have a proactive means of testing service availability of all the components with the Autodiscover
service, and not rely on the end user as an accurate measure of usability.
The following parameters listed for
Test-OutlookWebServices are all optional. The cmdlet executes
without any command - line input.
ClientAccessServer : Specifies the CAS server that the cmdlet will test against.
Identity : This parameter can ...