
Unified Messaging
When Microsoft released Exchange Server 2007, one of the coolest features included was Unified
Messaging. For those who are not familiar with this, Unified Messaging, or UM (pronounced
either as the two letters individually or as the interjection that speech coaches despise), is a role
within Exchange that allows users to receive voicemail and faxes directly to their mailboxes! It will
even let you dial a number and then play your messages, read your email, and dictate your
schedule to you. This role also integrates with Microsoft Office Communicator Server to create one
of the feature - rich IP voice systems to date. UM fills a very important niche because it allows IT
departments to reduce the complexity of the infrastructure and enables them to retire aging voice
mail platforms. For more information on UM please see
microsoft.com/technet/
prodtechnol/exchange/2007/evaluate/overview/default.mspx
.
To get the most out of this chapter, you must have the UM role installed on a server (see Chapter 3
for installation information). It is also advantageous, though not required, to have a cursory
understanding of how phone systems, PBXs, and audio encoding work.
In Chapter 3 you learned how to install the UM role. Now you are going to build from there and
configure UM with the minimum amount of options to make it work. From there you add onto
these ...