10TECHNOLOGY: Investing in and Adopting the Right Tools
A Procurement Revolution That Hasn't Happened
The world we inhabit in the 2020s is so vastly different to that of 10 or 20 years ago, even allowing for a global pandemic. And there is one major cause of that. Technology. It has such a profound impact on the way we go about our personal lives, in particular.
Let's look at some examples. Take something as simple as booking a cab. Today, in any major city, you can get your smart phone out, tap a few times, and you'll be picked up within minutes and taken to your destination. All this without needing to talk to another human being or physically give anyone any money. It makes taking a cab so much easier and more convenient. Remember when you had to hail a cab or phone a central number? Then you'd have to say where you wanted to go and hope the driver knew it, which they sometimes didn't, and so you'd have to explain. Finally, you'd be messing about with cash and change in the back of the car in an attempt to pay at the end, because they didn't take credit cards.
Then look at communication. We can now meet with work colleagues, and even attend conferences, all from our own homes. Many predict we will never return to a pre-pandemic world in which most people go into an office every day. Why would we, with all the video technology, online collaboration rooms, and the multiple chat functionality on our devices? Granted, virtual collaboration is not exactly the same as face-to-face, ...
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