Publisher’s note
Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and authors cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or the author.
Third edition published by the Chartered Institute of Personnel and Development 2016
Fourth edition published in Great Britain and the United States in 2020 by Kogan Page Limited
Fifth edition 2024
The right of Sarah E Jones and Stephen J Perkins to be identified as the authors of this work ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access