Skip to Content
ROI at Work—Best-Practice Case Studies from the Real World
book

ROI at Work—Best-Practice Case Studies from the Real World

by Jack J. Phillips, Patricia Pulliam Phillips
July 2005
Beginner to intermediate
174 pages
6h 11m
English
Association for Talent Development
Content preview from ROI at Work—Best-Practice Case Studies from the Real World

Chapter 12

____________________________________________

This case was prepared to serve as a basis for discussion rather than to illustrate either effective or ineffective administrative and management practices. All names, dates, places, and organizations have been disguised at the request of the authors or organization.

MEASURING THE ROI OF AN E-LEARNING SALES PROGRAM

Financial Services Company

Lizette Zuniga

This case study is focused on the ROI of an e-learning sales intervention. There are several aspects that made this project one to share with others. This particular case focuses on competency modeling, competency assessment, and evaluation components for the sales academy at a large Midwestern financial services company that was undergoing ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Real World Evaluation Training: Navigating Common Constraints for Exceptional Results

Real World Evaluation Training: Navigating Common Constraints for Exceptional Results

Patricia Pulliam Phillips, Jack J. Phillips
The Human Factor in AI-Based Decision-Making

The Human Factor in AI-Based Decision-Making

Philip Meissner, Christoph Keding
What Successful Project Managers Do

What Successful Project Managers Do

W. Scott Cameron, Jeffrey S. Russell, Edward J. Hoffman, Alexander Laufer

Publisher Resources

ISBN: 1562864041