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Screen to Screen Selling: How to Increase Sales, Productivity, and Customer Experience with the Latest Technology by Doug Devitre

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INDEX

Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

Absenteeism:

cost of, 10

decreasing, 4

preventing, 249–250

Accountability, 250

Achievement systems, 224

Active listening skills, 19

Advertising, lack of consumer trust in, 24

Advice, offering, 31

Affirming answers, 91

Affirming objectives, 126

Age, adoption of technology and, 34

Agenda:

for next meeting, 128–130

results-driven, 65

verbal agreements on, 88

Agility (see Application agility)

Agreements:

on agenda, 88

for co-browsing, 92–94

reviewing, 192–193

virtual operating, 218

AirPlay, 143, 144

Alerts, to online postings, ...

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