Chapter 11

IT Management and Operations

In This Chapter

arrow Facilitating big data migration

arrow Streamlining warehousing

arrow Increasing data security

arrow Adding value to organizations

arrow Solving organizational challenges within operations and maintenance

Any sufficiently advanced technology is equivalent to magic.

— Sir Arthur C. Clarke

In Chapter 7, I discuss scrum in the software development industry, and you’ve seen several examples of scrum’s power in this arena. Some people assume that information technology (IT) and software are one and the same. But this is way off the mark.

Software development has to do with the creation of software applications that run on computer systems and electronic devices. Information technology is all about computer and telecommunications systems for storing, sending, and retrieving information.

Not every organization has a software development division (although more and more do), but it’s rare indeed to find an organization that can survive without a staff of IT professionals ...

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