June 2009
Beginner to intermediate
176 pages
2h 7m
English
book
Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
by Robin Lent, Genevieve Tour, Alain-Dominique Perrin
Content preview from Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
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Part II. The Frame of Mind of the Sales Ambassador
Sales Ambassadors are first and foremost people. Education, experience, and culture are the basics, but the real gifts are personality and passion. Some are more successful than others because they go further. They embody their job and feel unique because they understand that their clients are unique. They feel lucky and want to bring luck to their clients. They have an immense pleasure in making their clients happy. | ||
| --François Le Troquer General Manager, Cartier Russia and CIS | ||
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.