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Chapter 7
Introduction to
Service Technology
e complexity of service-oriented architecture (SOA) is apparent from the deploy-
ments of the business firms in Section 2. Although all the firms have deployed and
expanded Web services based on SOA or deployed services, integrated process and
services architecture, and restructured organizations and staff, few in the studies
have deployed and exploited services based on service-oriented enterprise (SOE).
SOA is not easy to develop from the hype of technology firms (vendors) market-
ing service technology.
2
In our studies, there were collectively different technology
firms marketing diverse product technologies ...