SHIFTS

Chapter 6Professional SHIFTS (Team, Multigenerational, Distance)

Leading Across Generations and Distance: Redefining Team Success

In Chapter 5, we discussed shifting our personal values. But there are many kinds of people, varying in age, ethnicity, background, and more. This chapter discusses how to take those personal shifts and weave them together across your team, the many generations and cultures it includes, and even the workers who don't report physically to the office – because no matter how much shifting each employee does personally, if those shifts don't all gel into one coherent organizational shift, people will waste time pulling in multiple directions.

Creating Culture SHIFTS in Your Organization

As a leader, you are the architect of the culture you hope to build within your team or organization and the SHIFTS you wish to see happen. Everything starts with the leaders in the organization. When it comes to culture, your organization will reflect on the outside precisely the values that its embraces on the inside. That's when leaders transition to become situational heroes for the good of the people. A situational hero is someone who rises to the occasion and enhances the organization's culture with their behavior, which we'll discuss later in the chapter.

Culture SHIFTS are powerful. They can greatly increase an organization's worth and profitability – some say more than 50%. I believe it to be even higher. SHIFTS can improve global presence and perceived value. ...