Index

A

Acceptance (buy-in level), 81

Accuracy (bias), 108–109

ACF (autocorrelation function), 195–197

Adjustment tasks, 122, 123

Affinity diagrams, 189–192

After-improvement state, 97

Alias, 473

Aliasing, 135–136, 251–252

Alignment, of projects and strategic goals, 68

Allied Signal, 15

Alpha, 127–128

American Society for Quality (ASQ), 40

Analysis of variance (ANOVA), 129, 192–195

and folding, 137–138

historical data, 134–137

null hypothesis testing, 129

Analytical statistics, 100–102

Analyze stage (DMAIC), 115–144

objectives of, 115

process driver determination, 131–142

sources of variation, 124–131

tools for, 143–144

value-stream analysis, 115–124

Anderson-Darling test, 269–271

ANOVA (see Analysis of variance)

Answers:

to final exam, 435

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