Index
A
Acceptance (buy-in level), 81
Accuracy (bias), 108–109
ACF (autocorrelation function), 195–197
Affinity diagrams, 189–192
After-improvement state, 97
Alias, 473
Alignment, of projects and strategic goals, 68
Allied Signal, 15
Alpha, 127–128
American Society for Quality (ASQ), 40
Analysis of variance (ANOVA), 129, 192–195
and folding, 137–138
historical data, 134–137
null hypothesis testing, 129
Analytical statistics, 100–102
Analyze stage (DMAIC), 115–144
objectives of, 115
process driver determination, 131–142
sources of variation, 124–131
tools for, 143–144
value-stream analysis, 115–124
Anderson-Darling test, 269–271
ANOVA (see Analysis of variance)
Answers:
to final exam, 435
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