Smart Calling, 3rd Edition

About the Author

Since his first sales job at age 14, selling tickets for the police fund-raising circus via telephone, Art Sobczak has been a student, practitioner, and, since 1983, a teacher of professional sales and prospecting using the phone.

All through high school and college he held a variety of jobs that allowed him to sit in the comfort of an office, making money for others and himself simply by talking on the phone. He knew he was onto something. That trend continued after college in corporate sales positions with the original AT&T, and with a division of American Express.

Since forming his company, Business By Phone Inc., Art has helped hundreds of thousands of salespeople—and those who might not have considered themselves being in sales—to generate untold millions of dollars and extraordinary success. The key is saying and doing the right things by phone, which Art does using conversational, common sense, and nonsalesy processes and techniques.

He provides this assistance through many forms, including customized onsite training workshops, keynotes, and sales kickoffs for companies and associations (over 1,500 delivered). For over 35 years he has written and published the monthly Smart Calling Report training newsletter, and for over 18 years his free weekly sales tips e-zine. He has also authored over 100 learning resources.

Art was recognized for his contribution to the inside sales profession by the American Association of Inside Sales Professionals with their ...