254 ◾ Software Engineering: The Current Practice
process, people, and resources, while product management is outward looking,
concerned with the world outside that includes product position in the market and
product reputation.
Medium-size teams follow this division, and they have two specialized manag-
ers: one being the process manager and the other being the product manager (some-
times called product owner). In small teams, a single manager often fills both roles,
while large teams may have a whole hierarchy of managers, where each manager
deals with a specialized task (Humphrey, 1999).
16.3.1 Process Management
Process management deals with issues of the process in all its forms, including the
process model, enactment, measurement, a