Chapter 17. Supply Chain & Logistics Metrics and Measurements
As the saying goes, “if you don’t measure something, you can’t manage (or improve) it”. This was never truer than in the supply chain & logistics management field. As discussed throughout this book, there are an assortment of trade-offs that exist in a supply chain (ex: cost vs. service) which must be counterbalanced against each other in order to be successful for the long term.
It is important to match your supply chain performance measures to fit your company’s mission and strategy, keeping in mind that performance measures can affect the behavior of managers and employees.
It is also vital to target and measure supply chain performance in order to meet customer expectations, improve ...
Get Supply Chain and Logistics Management Made Easy: Methods and Applications for Planning, Operations, Integration, Control and Improvement, and Network Design now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
