Supply Chain Management Process Standards, Second Edition

Supply Chain Process Performance Standards

		SUGGESTED MINIMUM PROCESS STANDARD	TYPICAL BEST-PRACTICE PROCESS
1.0 PLAN
1.1 SUPPLY CHAIN PLANNING
1.1.1	Demand Forecasting Process	• Specific responsibility is assigned for management of the forecasting process • Robust market intelligence (rather than simply shipment data) is used to develop a long-term operational forecast • Market intelligence is processed, analyzed, and disseminated on a timely basis • Planned changes in products, services, pricing plans, and promotions are considered in the forecast • Collaborative Planning, Forecasting, and Replenishment (CPFR) techniques are used where appropriate • Performance against forecast is measured (accuracy, skew, and stability) • Short-term ...