Author Biography

Jamshid Gharajedaghi, Managing Partner of INTERACT
As a managing partner of INTERACT (The Institute for Interactive Management), the author has more than 35 years of experience with the practice of systems methodology in design and the development of business architecture, planning, learning, and control systems. His work has taken him into corporations and government agencies around the world for both private and public concerns.
Mr. Gharajedaghi was formerly the Director of the Research Center and Adjunct Professor of Systems Sciences at the Wharton School, University of Pennsylvania (1979–1986). He began his career with IBM's ...