book

Systems Thinking, 3rd Edition

Name: Systems Thinking, 3rd Edition
Author: Jamshid Gharajedaghi
ISBN: 9780123859167

by Jamshid Gharajedaghi

August 2011

Intermediate to advanced

376 pages

11h 15m

English

Morgan Kaufmann

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Cover image
Table of Contents
Front matter
Copyright
Foreword to the Third Edition
Foreword to the Second Edition
Preface
Acknowledgment
Chapter 1. How the Game Is Evolving
1.1. Imitation1.2. Inertia1.3. Suboptimization1.4. Change of the game1.5. Shift of paradigm1.6. Interdependency and choice1.7. On the nature of inquiry1.8. The competitive games
Introduction

Chapter Two. Systems Principles
2.1. Openness2.2. Purposefulness2.3. Multidimensionality2.4. Emergent property2.5. Counterintuitive behavior
Chapter three. Sociocultural System
3.1. Self-organization: movement toward a predefined order3.2. Information-bonded systems3.3. Culture3.4. Social learning3.5. Culture as an operating system
Chapter four. Development
4.1. Schematic view of theoretical traditions4.2. Systems view of development4.3. Obstruction to development
Introduction
Chapter five. Holistic Thinking
5.1. Iterative process of inquiry5.2. Systems dimensions
Chapter six. Operational Thinking
6.1. Complexity6.2. Operational thinking, the ithink language6.3. Dynamics of throughput systems
Chapter Seven. Design Thinking
7.1. Design thinking, as the systems methodology7.2. Operating principles of design thinking7.3. Modular design7.4. Design and process of social change7.5. Interactive design7.6. Critical design elements
Chapter eight. Formulating the Mess
8.1. Searching8.2. Mapping the mess8.3. Telling the story8.4. The present mess8.5. Current crisis and future challenges
Chapter nine. Business Architecture
9.1. The system's boundary and business environment9.2. Purpose9.3. Functions9.4. Structure9.5. Processes
Introduction
Chapter ten. The Oneida Nation
10.1. Desired Specifications10.2. Systems architecture10.3. Governance10.4. Membership systems10.5. Learning systems10.6. Business systems10.7. Core services10.8. External environment10.9. Judicial system
Chapter 11. Butterworth Health System
11.1. Issues, concerns, and expectations11.2. Design specifications11.3. The architecture11.4. Market dimension11.5. Care system11.6. Output dimension11.7. Core knowledge11.8. Shared services11.9. Health delivery system, core knowledge, and care system interactions11.10. The executive office11.11. Recap
Chapter twelve. The Marriott Corporation
12.1. The environment: how the game is evolving12.2. Purpose12.3. The architecture12.4. Recap
Chapter 13. Commonwealth Energy System
13.1. Stakeholders' expectations13.2. Business environment13.3. Design13.4. General architecture13.5. Core business units: gas and electricity distribution13.6. Technology/supply-oriented business units: energy generation and supply13.7. Energy brokerage and international operations13.8. Shared services (performance centers)13.9. Executive office
Chapter froteen. Carrier Corporation
14.1. Expectations, assumptions, and specifications14.2. Core values14.3. Systems architecture14.4. Markets14.5. Output units14.6. Components14.7. Inputs14.8. Business processes
Author Biography
Conclusion
References
Index

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by Jamshid Gharajedaghi

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