2Connecting Is What Matters Most

“The reason you don't understand me Edith, is that I'm talkin' to you in English and you're listening in dingbat!”

– US TV character, Archie Bunker

Connection does indeed matter. It's the means of creating a link with another person at the start of a conversation, and it's the lubricant that keeps it flowing. It's how people understand each other's meaning, an essential if you wish to influence anyone. It's the road to friendship, closeness and intimacy, irrespective of what you're talking about.

You can usually tell when two people ...

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