The Basics of Hoshin Kanri

Table of contents

1. Cover
2. Half Title
3. Title Page
4. Copyright Page
5. Dedication
6. Table of Contents
7. Preface
8. Acknowledgments
9. Introduction
10. Chapter 1 The Basics of Hoshin Kanri: A Personal Example to Help Explain the Steps 1
    1. Jon
    2. Introduction to The Little Book
       1. Step 1: Scan—Create a Vision and Assess Reality
          1. The Scan Process
       2. Step 2: Plan
          1. Bowling Chart
       3. Step 3: Do
       4. Step 4: Check
       5. Step 5: Adjust
       6. Back to Step 3: Do
       7. Step 4 Again: Check
       8. Step 5 Again: Adjust
       9. Back to Step 3 Once More: Do
       10. Step 4 Again: Check
       11. Step 5 Again: Adjust
    3. Key Takeaways from Chapter 1
    4. References
11. Chapter 2 Hoshin Kanri to Deploy Business Strategy
    1. Jon’s Business
    2. Introduction to The Little Book
       1. Step 1: Scan
          1. The Scan Process
          2. The First Working Lunch Meeting
          3. The Second Working Lunch Meeting
          4. The Third Working Lunch Meeting
          5. The Fourth Working Lunch Meeting
          6. The Fifth Working Lunch Meeting
          7. The Sixth Working Lunch Meeting
       2. Step 2: Plan
          1. Catchball
    3. Key Takeaways from Chapter 2
    4. References
12. Chapter 3 Interviews with Hoshin Kanri Experts
    1. Introduction to Chapter 3
    2. What Is Hoshin Kanri?
    3. Three Words to Describe Hoshin Kanri?
    4. The History of Hoshin
    5. Why Use Hoshin?
    6. Prerequisites, Critical Success Factors, Secrets, and Keys to Success?
    7. Lessons Learned?
    8. What Can Go Wrong?
    9. Who Uses Hoshin Kanri? (And Why Not More Users?)
    10. Different Approaches to Hoshin?
    11. Importance of Vision?
    12. Hoshin Objectives: How Many and What Should They Be?
    13. Cascading of Objectives?
    14. The PDCA Cycle (Plan–Do–Check–Act)
    15. The Catchball Process
    16. The Hoshin Tools
    17. Affinity Diagrams
    18. The X-Matrix and the A3
    19. The Hansei–Hoshin Reflection Tool
    20. Metrics
    21. Balanced Scorecard versus Hoshin?
    22. How Are Hoshin Kanri and Lean Six Sigma Related?
    23. Index of Expert Interviews
    24. The Catalyst for Success with Hoshin Kanri
    25. Some Words of Caution
    26. Recommended Reading
13. Appendix A
    1. The Traditional Way
    2. The Hoshin Way
       1. Definitions
    3. The PDCA Cycle
14. Appendix B
    1. Interrelationship Digraph (a.k.a., an ID, a Relations Diagram)
       1. What Is It?
       2. Why Use It?
       3. How to Use It?
15. Appendix C
    1. The X-Matrix and the A3
       1. What Are They?
       2. Why Are They Needed?
       3. How Does The X-Matrix Work?
       4. More Information About the X-Matrix and A3
16. Bibliography
17. Index
18. About the Author