July 2017
Beginner
165 pages
3h 51m
English

This is the story of a shoe that led to this book about Hoshin Kanri.
It was 2002 and I was flying home from Europe. It was a Friday, at the end of a long week of business travel. Between the bumps and lurches of the plane, I was working to put together a Strategy Formulation and Deployment approach for our company. My first attempt was pretty simplistic:
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