The Basics of Hoshin Kanri

Appendix A

THE TRADITIONAL WAY

Within an organization that operates in the “traditional way,” executives spend their time involved with “strategic matters.” Supervisors and operators spend their time on daily activities (i.e., getting the work done). And managers, depending on their role, spend their time working somewhere in between (Figure A.1).

Executives rarely get involved with daily activities unless it’s part of a facility tour or an infrequent “all-hands” meeting with employees.

Supervisors and operators rarely get involved in “strategic matters” unless it’s listening to the boss explain this year’s plan and the flowdown of objectives to their level in the organization.

THE HOSHIN WAY

Within an organization that embraces the “Hoshin ...