November 2009
Beginner
536 pages
14h 58m
English
Content preview from The Business Skills Handbook
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CHAPTER 17
Social Skills
•six key social skills for work and university
•emotional intelligence
•good listening
•excellent networking
17.1 INTRODUCTION
Social skills are as important in business as technical and transferable skills. This chapter explores and develops some of the important social skills, starting with a look at six social skills to make you effective in the workplace. Social skills are about getting on with your university and workplace colleagues. They make a huge difference to how much you like and respect yourself and how much other people like and respect you. The six key social skills are my creation from my experience in teaching and working in organisations. Since the mid-1990s ...
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