November 2009
Beginner
536 pages
14h 58m
English
Content preview from The Business Skills Handbook
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CHAPTER 18
Leadership, Coaching and Mentoring Skills
•understanding and using management
•the characteristics of management work
•practical management skills
•understanding the nature of leadership
•trait leadership skills
•behavioural leadership skills
•contextual leadership skills
•transformational leadership skills
•development skills
•coaching – how to get it and give it
•mentoring at work
•management development skills
18.1 INTRODUCTION
One of the key skills of business is leadership. In this chapter we look at the difference between leadership and management. There are many ways to lead organisations and teams, and we investigate some of the well-researched areas of leadership. Essentially ...
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