Acknowledgments

This book would not have been possible without the help and support from various colleagues, friends, and organizations. I would like to take this opportunity to thank Jack Zhang (SAS), Blanche Shelton (SAS), Bob Davis (SAS), and Stacey Hamilton (SAS) for supporting the idea and helping with moving it forward. A special thank you to Emily Paul (Wiley), Shek Cho (Wiley), Mike Henton (Wiley), and Lauree Shepard (SAS) for their help with turning the book into reality. Research from various organizations has been vital to the success of this book, and I would like to especially thank Carol Miller (MHI), Amy Sarosiek (GE), Emily Neuman (AWS), Frank Simorj (Microsoft), Heather Gallo (Synergy Research), Juergen Brettel (ISG Research), Kim Weins (RightScale), Michael Mentzel (Heise Medien), Owen Rogers (451 Research), and Suellen Bergman (BCG) for their help in including such content. Last, but not least, I would like to express a very special thank you to esteemed colleagues, supply chain gurus, and good friends Charles Chase (SAS) and Christoph Hartmann (SAS) for their expert help with this book.

A special thank you to the following organizations for their help: 451 Research, AWS, Boston Consulting Group, Cisco, European Commission, European Union, Experton Group, Gartner, GE, Heise Medien, IBF, ISG Research, McAfee, MHI, Microsoft, RightScale, SAS, Skyhigh, Supply Chain Insights, and Synergy Research.

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