The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company's Intellectual Capital

Acknowledgments

We thank all of our friends in the Intellectual Capital Pioneers community who opened our eyes to new possibilities.

—Edna

I would like to thank the people of Rafael, my mentors, colleagues, and personal friends during my professional career. Their friendship, dedication, and knowledge were the inspiration for this book. I began this knowledge management journey to bring us some of the lessons learned in the outside world, to find that we have much of our own to contribute to others.

I especially thank those Rafael's people, too many to mention by name, who were either the sources of various examples or helped in reviewing parts of the manuscript.

I am grateful to my Ph.D. advisor, Professor Arthur Bryson from Stanford University, for inspiring my engineering work as well as being a role model of knowledge creating and sharing.

—Tuvya

We would like to thank Ruth Blatt, with whom we wrote the first version of this book.

We are grateful to Lynne Rabinoff, our literary agent, who found a home for our manuscript at John Wiley & Sons. In this home, we than Susan McDermott and Claire Wesley, and we especially appreciate the great contribution of our development editor, Jennifer MacDonald, whose expertise, patience, and dedication transformed the manuscript into a real book.

—Edna and Tuvya