May 2012
Beginner
288 pages
7h 26m
English
Content preview from The Conversation Company
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Chapter ThirteenStep 1: Building up knowledge and the necessary framework
Before we begin – time for a conversation audit
Before you start your process of structural change, we would recommend that you first take the time to conduct a thorough conversation audit of your company. By looking at yourself and your environment in a critical manner, you will gain clear insights into the current status of your company and your market. This information is crucial if you are to make the right decisions during the change process. It is difficult to plan out your route if you don’t know where you are starting from.
The following analyses will help you to gain an accurate picture.
An external conversation scan
A first analysis will detail the current level ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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