My main debt is once again to my clients, who not only provided endlessly interesting and challenging culture puzzles but whose efforts to evolve and change culture revealed many of the crucial dynamics that have informed the content of this book. Whenever possible I have named these clients, but in some projects confidentially was requested so I gave them pseudonyms.
I am very appreciative of the thoughtful and detailed reviews of my first edition that were provided by the Jossey-Bass editorial staff and want to express a special thank you to Joan Gallos, who was helpful as a reviewer and, more importantly, as a guide through the complexity of the reviews themselves.
Ed Schein
Cambridge, MA
January 2009

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