Preface

Dr. W. Edwards Deming published books and articles in academic journals and the popular press, with frequent letters to the editors. He wrote papers for colleagues and students, and conducted hundreds of studies for clients. He also left a number of undistributed draft papers and personal letters to colleagues and businesses, as well as to his clients. He delivered abundant four-day seminars to tens of thousands of people, and spoke frequently at conferences. He criticized the status quo, and was outspoken about government and corporate policies alike. Many of his ideas are standard in business today. Many more need yet to be adopted.

Chronologically, during the late 1920s through about 1940, Deming’s writings were based in physics. For ...

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