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The Field Guide to Understanding Human Error, 2nd Edition by Sidney Dekker

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Contents

  1. List of Figures and Tables
  2. Acknowledgments
  3. Preface
  4. 1    The Bad Apple Theory
  5. 2    The New View of Human Error
  6. 3    The Hindsight Bias
  7. 4    Put Data in Context
  8. 5    “They Should Have …”
  9. 6    Trade Indignation for Explanation
  10. 7    Sharp or Blunt End?
  11. 8    You Can’t Count Errors
  12. 9    Cause is Something You Construct
  13. 10    What is Your Accident Model?
  14. 11    Human Factors Data
  15. 12    Build a Timeline
  16. 13    Leave a Trace
  17. 14    So What Went Wrong?
  18. 15    Look into the Organization
  19. 16    Making Recommendations
  20. 17    Abandon the Fallacy of a Quick Fix
  21. 18    What about People’s Own Responsibility?
  22. 19    Making Your Safety Department Work
  23. 20    How to Adopt the New View
  24. 21    Reminders for in the Rubble
  25. Index

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