Praise for The Four Factors of Trust
“Great Place to Work has measured trust by surveying over 100 million working people over the last 30 years. Without trust there is no engagement, satisfaction, loyalty, or happiness. In this book, Ashley and Amelia have built a trust bridge between the employee and customer experience that will create a durable outsized competitive advantage that benefits organizations and humanity.”
—Michael C. Bush, CEO, Great Place to Work
“It's no secret that trust is on the decline around the world. Yet trust remains more important, even vital, than ever before. It is, in fact, the one thing that changes everything—a force‐multiplier for inspired performance and greater well‐being in everyone around you. Whether you're in the C‐Suite or on the factory floor, you can lead in creating and extending trust to others. Ashley and Amelia's terrific book will show you how.”
—Stephen M. R. Covey, author of New York Times and No. 1 Wall Street Journal bestsellers The Speed of Trust and Trust & Inspire
“The Four Factors has cracked the code on trust. This dynamic team articulates the critical role cyber plays in both securing and recovering trust, bringing to life the challenges faced by cyber alongside pragmatic suggestions to ensure a measurable, predictable, and actionable approach to building trust.”
—Dave DeWalt, Founder and Managing Director, NightDragon
“Trust is easy to destroy—and too many of us believe that it's hard to create. But in fact, a ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access