February 2026
Intermediate to advanced
896 pages
27h 30m
English
book
The Handbook of Logistics and Distribution Management, 8th Edition
by Alan Rushton, Phil Croucher, Dr. Peter Baker, Professor Ioannis Koliousis
Content preview from The Handbook of Logistics and Distribution Management, 8th Edition
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21Order picking and packing
Introduction
Order picking represents a key objective of most warehouses: to extract from inventory the particular goods required by customers and, normally, bring them together to form a single shipment – accurately, on time and in good condition. This activity is critical in that it directly impacts on customer service, as well as being very costly. Order picking typically accounts for about 50 per cent of the direct labour costs of a warehouse.
Customers may require goods in pallet, case or unit quantities. In the case of pallet quantities, goods can be extracted from the reserve storage areas and brought directly to the marshalling area by the types of equipment described earlier (e.g. by a reach truck or a combination ...
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