Index
Note: Page numbers in italics indicate figures and those in bold indicate tables.
adaptation readiness 270–271; classifying, by country 275–276, 276; indicators for country’s 274–275
adaptive capacity 270–271; classifying, by country 275, 275–276; indicators for country’s 272, 272–274
adaptive framework, IoPTS 271, 271–276; adaption readiness indicators, country’s 274–275; adaptive capacity indicators, country’s 272, 272–274
adopters, categories of 112
age, online repurchasing behavior and 228–229
Amazon 67, 193; Anytime Feedback Tool 194; Day One building at 256
Amazon Echo 192
Americans with Disabilities Act (ADA) 90
analytics: decision making and 35–36; defined 34, 35
anchoring bias 39
artificial intelligence ...
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