“What is the secret of success?
How do you make right decisions?
How do you gain experience?
—A. P. J. Abdul Kalam (former President of India)
There is clearly some truth in the short dialogue above; indeed, I opened this book with a statement very like its first two lines, when I said that the quality of our decisions determines how well every other talent or capability that we have can be applied. That said, I find myself dissatisfied with the apparent finality of the conclusion that we can only improve our decisions through the experience of making mistakes. Ever since I started putting together my first workshop on the subject, I've been wondering how far we could progress in improving ...