NOTES

CHAPTER 1

1. Meredith, J. R., and S. M. Shaffer. Operations Management for MBAs, 3/e. Hoboken, NJ: John Wiley & Sons, 2007.

2. Bustillo, M., and G. A. Fowler. “Wal-Mart Sees Stores as Online Edge.” The Wall Street Journal, December 15, 2009. Accessed online at http://online.wsj.com.

3. See Wernerfelt, B. “A Resource-Based View of the Firm.” Strategic Management Journal 5 no. 2 (1984), 171–180, and Wernerfelt, B. “The Resource-Based View of the Firm: Ten Years After.” Strategic Management Journal 16, no. 3 (1995), 171–174.

4. Kiernan, M. J. “The New Strategic Architecture: Learning to Compete in the Twenty-First Century. Academy of Management Executive 7, no. 1 (1993), 7–21.

5. Barney, J. B. “Looking Inside for Competitive Advantage.”

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