We’re social beings. We all want to be connected—not just digitally but in fundamentally human ways. Because of this desire, leadership cannot be a transactional activity. It’s about creating human connections to strengthen engagement and increase productivity. As leaders, we have a choice. We can utilize the built-in structures of command and control and engrained power dynamics to enhance productivity. Or we can facilitate true connectedness, meaningful work experiences, and human flourishing to enhance engagement, happiness, and, in turn, productivity. The latter is an enormous opportunity we cannot take lightly.
Consider the experience of Narendra Mulani, chief analytics officer, Accenture Analytics. Narendra joined ...