INDEX

Acculturation, 25–28

Aggregating pattern, 48, 51–52

American culture, 20–21

Analytical training, 79

Apple, 121

Appreciation, 83

Asian Americans, 31, 33–34, 66, 76. See also Chinese; Japanese

Autonomy, 95

Baer, Ralph H., 3–5

Balazs, Zsofia, 23

Body language, 66–67

Bota, Alice, 24

Boundary spanners in organizations, multiculturals as, 114–116

Brain plasticity, 135n14

Bridge (role in teams), 109

Bumbacea, Dinu, 130

Catalan Spanish, 50

Categorization, 73–75

factors that influence, 75

Chameleons, 37–38

Chan, Aimee, 77

Chinese, 35, 100–101

Chunking, 74–75

Cisco Systems, 121

Coco-Cola, 139n3

Codes, language, 59–61, 66–69

Cognitive complexity, 36, 55–58, 107–108

Communication

direct vs. indirect, 68, 113

strong, 123–124

Compartmentalizing/compartmentalized ...

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