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The New Leader's 100-Day Action Plan by John A. Lawler, Jayme A. Check, George B. Bradt

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3Take Control of Day OneMake a Powerful First Impression. Confirm Your Entry Message.

Figure depicting two broad horizontal arrows pointing rightward with “the new leader's 100-day action plan” mentioned on the upper arrow and “activate ongoing communication” on the lower arrow. In between the arrows from left to right is mentioned position yourself for success, leverage the fuzzy front end, take control of day one, co-create burning imperative, embed milestones, jump-start early wins, complete organization role start, and evolve, leadership, practices, and culture. An arrowhead is pointing at take control of day one.

Our brains remember information “presented first and last, and have an inclination to forget the middle items.”1 People will remember vividly their first impressions of you and their last interaction with you. Although you can update their last interaction constantly, you are going to be stuck with those first impressions. So, be careful when choosing them. Be careful about the messages you send with your words, with your actions, with the order of your actions, and with the signs and symbols you deploy.

This is why Day One is such a meaningful pivot point for onboarding. Many people who are important to your new role will form their first, indelible impression of you on this day. As with the Fuzzy Front End, reconnect with your own behavior, relationship, attitude, value, and environment (BRAVE) preferences and orientation, and think carefully about whom you are encountering and already starting to influence.

There is no one right way to do this, but there are many wrong ways to do this. It is all about the first impression received. Different people will have different impressions of the same thing depending on their perspective and filters. The problem is that before your first interactions with them, you can't understand their perspective and filters. So not only is there no one right ...

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