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The New Rules of Marketing and PR, 7th Edition
book

The New Rules of Marketing and PR, 7th Edition

by David Meerman Scott
May 2020
Beginner
448 pages
12h 20m
English
Wiley
Content preview from The New Rules of Marketing and PR, 7th Edition

1The Old Rules of Marketing and PR Are Ineffective in an Online World

As I write this, I am considering buying a new car. As it is for billions of other global consumers, the web is my primary source of information when I consider a purchase. So I sat down at the computer and began poking around.

Figuring they were the natural place to begin my research, I started with some major automaker sites. That was a big mistake. I was assaulted on the homepages with a barrage of TV-style broadcast advertising. And most of the one-way messages focused on price. For example, at Ford,1 the all-capital-letters headline screamed, “YEAR END EVENT FINAL DAYS. UP to $1,500 TOTAL CASH.” Dodge2 announced a similar offer: “BIG FINISH 2016. GET 20% OFF MSRP.” Other manufacturers touted similar flashy offers.

I’m not planning to buy a car in the next 100 hours, thank you. I may not even buy one within 100 days! I’m just kicking the virtual tires. These sites and most others assume that I’m ready to buy a car right now. But I actually just wanted to learn something. Sure, I got graphics and animation, TV commercials, pretty pictures, and low financing offers on these sites, but little else.

I looked around for some personality on these sites and didn’t find much, because the automaker websites portray their organizations as nameless, faceless corporations. In fact, the sites I looked at are so similar that they’re effectively interchangeable. At each site, I felt as if I was being marketed to with ...

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Publisher Resources

ISBN: 9781119651543Purchase book