The Profit of Kindness

Index

accidents on the job, having fewer, 71

acts of kindness, performing, 144–145

adaptability and flexibility, 112

Adkins, Craig, 113

advocate strategy, having an, 62

affection, compassion and, 37

Ainsworth, Mary, 56–57

Airbnb, 144

Alcala, Neil, 40–42

Alessandra, Tony, 34

Allen, Marc, 63–64, 184–185

anxiety in the workplace, cost of, 151–152

anxious attachment style, 57

appreciation, employees and, 69

Ash, Mary Kay, 110

attachment

and engagement in the workforce, 50–56

styles, leadership, 56–57

attachment, compassion and, 37

attachments with your customers and clients, 57–59

attention, giving people your, 53

autonomy, fostering, 53–54

avoidant attachment style, 57

Basson, Tom, 132

Beavan, Colin, 25

behaviors, common human, 36–37

benefit of ...