The Site Reliability Workbook

Part III. Processes

SRE is more than just a collection of technical practices—it’s a culture that requires consistent and logical processes. This section addresses some important elements of processes as applied in SRE: managing operations and development work, recovering from overload, structuring and managing your relationships with development partners and customers, and implementing practical change management.

If you are an SRE leader, this section is your how-to guide for creating the space and environment your teams need to successfully implement the practices covered in Part II.