Free Sample Chapter from Training That Delivers Results by Dick Handshaw

Be sure to read Training That Delivers Results: Instructional Design That Aligns with Business Goals by Dick Handshaw (978-0-8144-3403-1, $34.95; also available as an eBook, 978-0-8144-3404-8). Written by one of the originators of computer-based training, Dick Handshaw’s results-oriented model is systematic, yet flexible, and works for both instructor-led training and e-learning. The book offers a far better way to educate employees than the typical one-size-fits-all format most companies adhere to. Rather than being told what to teach, proactive designers collect data to identify problems and develop training interventions. The author’s method connects learning solutions ...

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