CHAPTER 4

Empowering Employment: Training, Reskilling, and Hiring for Potential

In December of 2012, during the fifth holiday season of the Great Recession era, 12.2 million Americans were unemployed, nearly double the number looking for work six years prior. Undoubtedly, almost everyone in that group had a story of hardship, and a fervent desire to reboot their careers. However, there were 226,000 men and women included in that number that no one thought should be wondering when their next paycheck would arrive: the veterans of America’s post-9/11 wars.

The unemployment rate for this group was 10.8 percent at the time—a full three points above the national rate and nearly four points above the rate for all veterans. There’s hardly a soul in ...

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