Skip to Content
The Talent Equation: Big Data Lessons for Navigating the Skills Gap and Building a Competitive Workforce
book

The Talent Equation: Big Data Lessons for Navigating the Skills Gap and Building a Competitive Workforce

by Matt Ferguson, Lorin Hitt, Prasanna Tambe
November 2013
Beginner to intermediate
288 pages
5h 39m
English
McGraw-Hill
Content preview from The Talent Equation: Big Data Lessons for Navigating the Skills Gap and Building a Competitive Workforce

CHAPTER 7

Retaining Talent in Critical Functions

In late 2012, the Wall Street Journal’s Joseph Walker gave the world a peek at the potential uses of big data in human resources:

“For more and more companies, the hiring boss is an algorithm. The factors they consider are different than what applicants have come to expect. Jobs that were once filled on the basis of work history and interviews are left to personality tests and data analysis, as employers aim for more than just a hunch that a person will do the job well.”1

But it’s not just who “will do the job well”; it’s who will stay on the job. Xerox Corp., for instance, claims to have reduced the turnover rate by one-fifth for its nearly 50,000 call center jobs after it decided to allow a ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Make Your People Before You Make Your Products: Using Talent Management to Achieve Competitive Advantage in Global Organizations

Make Your People Before You Make Your Products: Using Talent Management to Achieve Competitive Advantage in Global Organizations

Paul Turner, Danny Kalman
Addressing the Skills Gap

Addressing the Skills Gap

ASTD Public Policy Department

Publisher Resources

ISBN: 9780071827126