Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.


Accountability, 257

Adler, Paul, 144

Adrian plant, 307–309

Aerodynamic development (Lexus), 49–50

Affiliated companies, borrowing employees from, 124

Aisin, 201–202

Allman, Keith, 293, 302

Alternative solutions, considering, 239–240.See also Decision making

Aluminum gutter case example, 125–127

American Auto example, 199–201, 214–216

Andon systems.See also Built-in quality (jidoka)

adapting to offices, 136

defined, 130

job enrichment from, 196

for Lexus production, 132

performance data from, 261

as philosophy versus technology, ...

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