Chapter 2. Overview of Service-Oriented Architecture

The notion of services is deeply rooted in the business world. Service orientation is an organizational principle that applies to business and government as well as to software. The best place to start when trying to gain a better understanding of service-oriented architecture (SOA) is to review the types of services that businesses and governments provide to customers, clients, citizens, and partners, and how they provide them.

Service-Oriented Business and Government

Every business and government organization is engaged in delivering services. Here are some examples:

  • Bank—Savings accounts, checking accounts, credit cards, safety deposit boxes, consumer loans, mortgages, credit verification. ...

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