Chapter 6. SOA and Business Process Management

Basic Business Process Management Concepts

A business process is a real-world activity consisting of a set of logically related tasks that, when performed in the appropriate sequence, and according to the correct business rules produces a business outcome—”order-to-cash” is an example of a business process. Business processes range from short-lived (taking minutes or hours) to long-lived (taking weeks, months, or even years).

Business process management (BPM) addresses how organizations can identify, model, develop, deploy, and manage their business processes, including processes that involve IT systems and human interaction. BPM has a long tradition, starting with early workflow systems and progressing ...

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