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In Praise of Understanding Your Users, Second Edition
What Is New in This Edition: Ten Years of Progress
How to Use This Book
About the Authors
Part 1: What You Need to Know Before Choosing an Activity
Chapter 1: Introduction to User Experience
What Is User Experience?
A Variety of Requirements
Getting Stakeholder Buy-In for Your Activity
What Is Next?
Chapter 2: Before You Choose an Activity: Learning About Your Product Users
Learn About Your Product
Learn About Your Users
Pulling It All Together
Chapter 3: Ethical and Legal Considerations