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Understanding Your Users, 2nd Edition by Kelly Caine, Catherine Courage, Kathy Baxter

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About the Authors

fm01-9780128002322Kathy Baxter is a Staff User Experience Researcher and UX Infrastructure Manager at Google. Since 2005, she has conducted research that spans the company from Ads to Enterprise Apps to Search and has managed the Global User Experience Infrastructure Team. Prior to 2005, she worked as a Senior User Experience Researcher for eBay and Oracle.

She received her MS in Engineering Psychology and a BS degree in Applied Psychology from the Georgia Institute of Technology. She has presented papers and taught courses to the Human Factors and HCI community around the world, as well as worked on the CHI, EPIC, and early UPA conference committees ...

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